Returns & Exchanges
At Delhi Watch Company, we stand by the craftsmanship of our timepieces and offer a 7-day hassle-free return policy for all unworn watches in their original packaging. We ensure a seamless experience to help you find the perfect addition to your collection.
Initiate Request
Log in to your account and visit the 'My Orders' section to select the watch you wish to return or exchange within 7 days of delivery.
Quality Check Preparation
Ensure the watch is in its original condition with all protective films, tags, and the warranty card intact inside the original wooden box.
Free Doorstep Pickup
Our courier partner will arrive at your registered address within 48 hours to collect the package at no additional cost to you.
Refund Processing
Once our horologists verify the movement and condition of the returned watch, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing